INTRODUCTION : Healthcare personnel can monitor and record patient health data in different ways through technological
efforts such as hospital information systems. The Central and state governments have released several applications to help
patients and users. The primary aim of the study is to investigate how programmatic software, including HMIS and PICME,
can be successfully integrated into everyday activities to enhance the quality of healthcare provided by the public health
system.
METHODS : A qualitative study using constructivist grounded theory methodology was carried out per the Standards for
Reporting Qualitative Research (SRQR) Guidelines. The samples were selected using the purposive sampling technique.
A sample of urban and rural Primary Health Centers from the selected districts of Tamil Nadu comprised 53 Healthcare
professionals and staff who use healthcare applications as respondents for the study.
RESULTS : The study’s findings are categorized into three main sections: advantages, difficulties encountered when utilizing
healthcare applications, and suggestions for improving their effectiveness.
CONCLUSION : The synthesis of study outcomes provides a comprehensive strategic framework for using healthcare
applications. This research highlights the importance of healthcare applications and the necessity for stakeholders to focus
on four main areas: User acceptability, operational effectiveness, human resource development, and healthcare technology
infrastructure to enhance healthcare delivery.